Privacy Policy – Grimwood Sports
Grimwood Sports (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or communicate with us.
1. Scope and Applicability
This policy applies to all personal data collected by Grimwood Sports through our website, social channels, online store, or customer service interactions.
It aligns with the Digital Personal Data Protection Act 2023 (India) and the General Data Protection Regulation (EU GDPR).
2. Information We Collect
We may collect the following personal data:
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Name, email address, phone number, shipping and billing address
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Payment information (processed through secure payment gateways)
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Account login details (if you register)
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Preferences, product interests, and feedback
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Device details, browser information, and usage data (via cookies and analytics)
3. Purpose and Lawful Basis of Processing
We process your data only for legitimate business purposes, including:
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Processing and delivering your orders
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Providing customer support and responding to inquiries
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Personalizing your shopping experience
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Sending updates, promotions, or newsletters (with your consent)
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Improving our website, services, and product offerings
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Meeting legal and regulatory obligations
Lawful bases: Consent, Contract Performance, Legal Obligation, and Legitimate Interest.
4. Data Storage and Retention
Your personal data is stored securely on servers located in India or other jurisdictions with adequate protection standards.
We retain your data only as long as necessary for the purposes described or as required by law.
5. Data Security
We use SSL encryption, secure servers, and PCI-compliant payment processors to protect your data.
Access to personal information is limited to authorized personnel who are bound by confidentiality obligations.
We regularly review our technical and organizational security measures.
6. Cookies and Analytics
We use cookies to:
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Remember your preferences and shopping cart items
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Understand how you use our website
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Improve functionality and user experience
You may disable cookies via your browser settings, but some website features may not function properly.
7. Data Sharing and Third Parties
We do not sell or rent your personal data.
We may share limited information with trusted third parties—such as payment processors, logistics partners, and IT service providers—strictly for operational purposes and under confidentiality agreements.
8. Your Rights
Depending on applicable law, you have the right to:
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Access and obtain a copy of your data
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Request correction or deletion of your data
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Withdraw consent at any time
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Object to processing for marketing purposes
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Request data portability
To exercise these rights, contact us at sales@grimwoodsports.com
9. Children’s Privacy
Our website is not directed to individuals under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us data, please contact us to remove it.
10. Cross-Border Transfers
If your data is transferred outside India or the EU, we ensure appropriate safeguards (such as contractual clauses) are in place to protect your privacy.
11. Contact Us
For any questions, complaints, or data requests, please contact:
Grimwood Sports
Meerut Uttar Pradesh, India
sales@grimwoodsports.com
